Katrina Bookman was playing a slot machine back in August at Resorts World Casino in New York when her life changed or so the thought.
She took a selfie as the machine said she hit a jackpot of $42.9 million dollars. Chaos ensued she was soon surrounded by customers, casino personnel and security all reacting to her big win.
Katrina was then escorted off of the casino floor and was told to return the following day for her winnings. When she returned, the casino told her that the machine malfunctioned and that she didn’t win a single thing.
via ABC 7:
“I said what did I win? (The casino representative said,) ‘You didn’t win nothing,'” she recalled.
Bookman said the only thing the casino offered her was a steak dinner.
The New York State Gaming Commission said Bookman’s slot machine malfunctioned. “Malfunctions void all pays and plays,” a warning states on all the slot machines in the casino.
“They win and the house doesn’t want to pay out. To me that’s unfair,” Alan Ripka, Bookman’s attorney said.
Ripka and Bookman believe she should win the maximum allowed on the Sphinx machine, which the casino said is $6,500.
“The machine takes your money when you lose. It ought to pay it when you win,” Ripka stated.
“I feel I should win the max and I will treat him to a steak dinner,” Bookman said.
According to the gaming commission, the casino could not legally award the max pay-out.
The gaming commission said Bookman was only entitled to her winnings: just $2.25.
The slot machine was pulled immediately after the incident, fixed, and put back out on the casino floor, according to the gaming commission.
Bookman said she plans to sue the casino.
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